Schedule of Events & Program

 Sunday, 11th June Zurich

  • 5:00pm – 7:00pm  General Session
    • Welcome & Opening Remarks – Mark Wohltmann, Director, NACS Europe; and Frank Gleeson, Region Managing Director and COO, Aramark Northern Europe
    • Current Economic & Political Trends – Crista Markwalder, President of Parliament
    • Journalist – Roger Koeppel, Weltwoche Magazine
    • Panel Discussion – Crista Markwalder, Roger Koeppel, and Henry Armour, President & CEO, NACS
  • 6:30pm – 7:00pm
    • Spouse Welcome Drink
  • 7:00pm – 8:00pm
    • Welcome Drinks Reception
  • 8:00pm
    • Open evening for dinner

Monday, 12th June Zurich

  • 9:00am – 12:15pm  General Session
    • Welcome & Opening Remarks – Mark Wohltmann, Director, NACS Europe; and Frank Gleeson, Region Managing Director and COO, Aramark Northern Europe
    • The Blurring of Convenience Retailing: Are We a C-Store or a Restaurant? – Marco Fuhrer, Partner, Fuhrer & Hotz
    • Local Retail Company Case Study: Migros – Andreas Broggini, CEO
    • Go To Where The People Are – Convenience Retailing @ Tranportation Hubs – Alexandre du Pasquier,  Head of Center Management, Retail & Food Service, SBB Real Estate
    • Store Tour Briefing – Nick Scherzer, Director, Insight
  • 12:15pm – 5:15pm 
    • Zurich Retail Store Visits including Migros / Migrolino (stores and distribution center), Coop, Socar, Shell, and ShopVille Zurich Main (Railway) Station
  • 7:00pm –11:00pm
    • Reception and Group Dinner

Tuesday, 13th June Zurich (then transition to London)

  • 8:30am – 9:45am  General Session
    • Welcome & Opening Remarks
    • Welcome by Local Retailer
    • Briefing for Today’s Store Tours – Nick Scherzer, Director, Insight
    • Local Retail Company Case Study: Valora – Michael Mueller, CEO
  • 9:45am 1:45pm 
    • Zurich Retail Store Visits including Migros / Migrolino (stores and distribution center), Coop, Socar, Shell, and ShopVille Zurich Main (Railway) Station
  • Afternoon
    • Depart for London –  Recommended Flight: BA 0715 (ZRH – LHR) 
  • Evening (London)
    • Open evening for dinner

Wednesday, 14th June London

  • 8:00am 5:00pm  Cool New Products Open
  • 9:00am 10:30am  General Session
    • Welcome & Opening Remarks – Frank Gleeson, Region Managing Director and COO, Aramark Northern Europe
    • Convenience Retailing Store Designs From Around The World – Joe Bona, President, Bona Design Lab
    • What Are Shoppers Saying & What Are They Doing? – Katie Hemmings, Commercial Director, him!
  • 10:30am – 11:00am Networking and Exhibition Break
  • 11:00am 12:30pm General Session
    • Healthy Global Expansion: A Chat with Freshii – Matthew Corrin, Founder & CEO and Ashley Dalziel, VP of People & Culture
    • How to Capitalise on Healthy Lifestyles and a Younger Demographic – Kash Khera, Founder & Managing Director, Simply Fresh
  • 12:30pm – 1:30pm Lunch and Exhibition Break
  • 1:30pm 3:30pm General Session
    • Videos: 2 Awards Finalists
    • Retail Company Case Study
    • Refreshing Convenience in the UK – What My Local Taught Me – Mike Greene, Former Founder & CEO
  • 3:30pm 4:00pm Networking and Exhibition Break
  • 4:00pm – 5:15pm General Session
    • Videos: 2 Awards Finalists
    • Regulations – What Does the Future Look Like for Tobacco, Alcohol, and Sugar? – British American Tobacco, Mars, The Coca-Cola Company
    • Day’s Wrap Up / Teeing Up the Evening and Tomorrow – Frank Gleeson, Region Managing Director and COO, Aramark Northern Europe
  • 6:45pm 7:45pm European Convenience Retail Awards Reception
  • 7:45pm – 10:00pm European Convenience Retail Awards Dinner & Ceremony 

Thursday, 15th June – London

  • 8:00am 5:00pm  Cool New Products Open
  • 9:00am 10:15am General Session
    • Welcome & Opening Remarks – Frank Gleeson, Region Managing Director and COO, Aramark Northern Europe
    • European Industry Leader of the Year Presentation & Keynote Conversation – Henry Armour, President & CEO, NACS
    • What’s the Biggest Strategic Issue Our Industry Faces? Labor!
  • 10:15am – 10:45am Networking and Exhibition Break
  • 10:45am 12:30am General Session
    • Employee Engagement: How Do You Measure What It’s Worth? – Debbie Robinson, CEO, SPAR UK
    • Interactive Table Discussions
    • Table Discussions Playback
  • 12:30pm – 1:30pm Lunch and Exhibition Break
  • 1:30pm 3:00pm General Session
    • Retailer Case Study
    • Retail Technologies of the Future – Pekka Yihurula, CEO, S-Bank, Ltd.
  • 3:00pm – 3:30pm Networking and Exhibition Break
  • 3:30pm – 5:30pm General Session
    • What Will We Drive and What Fuel Will We Use? (Presentation and Panel) – Jelle Vastert, Director of Global Charging, Tesla
    • How Will We Live in the Future – David Bosshart, CEO, Gottlieb Duttweiler Institute for Economic and Social Studies
    • Summit Recap: What Have We Seen & What Have We Learned? – Henry Armour, President & CEO, NACS
  • 6:45pm – 7:45pm NACS European Committee Meeting (Committee Members)
  • 7:45pm – 10:00pm NACS European Committee Dinner (Committee Members)

Friday, 16th June London

  • 7:30apm – 9:00am NACS European Committee Meeting (Committee Members)
  • 9:00am  4:30pm
    • London Retail Store Visits including Simply Fresh, Euro Garages and UK highway site operators Welcome Break who feature Pret a Manger, Starbucks Drive Thru, Little Waitrose, Tossed, Tesla SuperChargers, and other strong UK offers.  Tours will conclude at the St. Pancras hotel at approximately 4:30pm.